dragon888 Terms of Use
These are the terms governing your membership and use of dragon888, available where applicable local law permits. When you sign up, verify your identity, and make your first deposit via DANA, e-wallet, mobile banking, or other supported payment methods, you enter into a service agreement with us. We operate football markets (Liga 1, Piala AFF, Champions League), live-dealer studios, slot games, and esports betting across supported jurisdictions.
Our terms address what we expect from members—accurate account information, lawful use, no system manipulation—and what we commit to deliver: secure payments, fair settlement, responsive support, and transparent withdrawal processing. This guide walks you through the key sections so you understand our policy before your first deposit and remain informed as your account activity grows.
dragon888 membership is available only where local law permits. Eligibility depends on your jurisdiction during signup and your completion of identity verification (KYC). If you're located in a region where our services are restricted, we'll block your access after verification. This is part of how we stay compliant across the jurisdictions we serve.
Account Opening and Member Eligibility on dragon888
When you open an account on dragon888, you confirm several things: that you meet the minimum age requirement in your jurisdiction, that you've read and accepted our terms, and that the information you provide (email, phone, name, address) is accurate. We verify your identity using government-issued documents (KTP, passport, or driving license) within 24 hours in most cases. During holidays like Idul Fitri or Idul Adha, verification may take one additional business day.
We ask for documents because local regulation requires it, and because accurate identity information protects both you and us. Once verified, you're eligible to deposit via our supported payment channels: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking virtual accounts, or bank transfers (local payment, online payment, e-wallet). We don't hold your payment details—our acquiring partners (banks and fintech providers) handle that securely.
Account suspension and reactivation
If we detect unusual activity—multiple failed login attempts, suspected fraud, or system manipulation—we may suspend your account temporarily while we investigate. We notify you via email and phone within 2 hours. Legitimate accounts are reactivated once we confirm there's no breach.
Deposits and Balance Management
Deposits on dragon888 are transfers of your own funds to your account balance. We don't charge deposit fees. mobile banking deposits settle within subject to verification. local payment and bank virtual accounts settle within subject to verification depending on inter-bank clearing. Once your deposit clears, the balance is available immediately for wagers on Liga 1, Champions League, esports markets, slots, and live games. We keep a single unified balance across all product categories—no separate wallets.
Your balance is your responsibility. If you share your login credentials, any activity under that account is your liability. We recommend using a unique password and enabling mobile verification notifications. If you suspect unauthorised access, contact our support team immediately via live chat or email. We respond within 4 hours during business hours.
Withdrawals and Settlement
You may withdraw your balance at any time, provided all open wagers have settled. If you have pending Markets—for example, a Liga 1 match or Mobile Legends tournament still resolving—your stake amount is held and unavailable for withdrawal until that outcome clears. Withdrawals to online payment settle within hours. Bank transfers (e-wallet, mobile banking, local payment, online payment) typically complete within 1–2 business days; during Idul Adha or Imlek, inter-bank clearing slows and may extend to 3 business days. We process withdrawal requests within 24 hours of submission.
- Pending hold
- The amount reserved for open wagers awaiting market settlement. This amount is locked until the outcome resolves.
- Settled balance
- Your account balance after all open wagers have resolved. This is the amount available for withdrawal.
- Settlement window
- The time from match conclusion to balance update. Most dragon888 markets settle within 2 hours of official outcome publication.
- Withdrawal fee
- We charge no withdrawal fees. Your bank may charge their own transfer fee (typically our welcome offer–10,000); this is shown before you confirm withdrawal.
Bonuses and Promotional Credits
We occasionally run deposit bonuses or free-wager promotions. Any bonus credited to your account carries specific terms: it may be valid only on certain markets (e.g., Liga 1, not slots), it may have an expiry date (e.g., 7 days), and it may carry a turnover requirement (you must wager it a certain number of times before withdrawing). We display bonus terms clearly at the time of offer. If you accept a bonus, you're confirming you've read and agreed to those terms. Bonuses cannot be withdrawn directly; they can only be converted to winnings through wagers.
Dispute Resolution and Our dragon888 Commitment
If you believe a market was settled incorrectly—for example, a Champions League match result doesn't match what you see on official sources—you may file a dispute. Contact our support team via live chat or email. We investigate by reviewing the official match data (from Opta Sports for football, from official esports sources for MPL and Mobile Legends). If we confirm an error, we correct your balance within one business day. If we confirm the settlement was correct, we explain why in detail.
Disputes over payment processing (a deposit you believe didn't arrive, a withdrawal stuck in inter-bank clearing) are handled similarly. We liaise with our acquiring partners and banks to trace transactions. Most payment disputes resolve within 3–5 business days. During regional holidays, resolution may take slightly longer.
Service availability and jurisdiction
dragon888 operates only where local law permits. Our service is available in supported jurisdictions across Jakarta, Bandung, Medan, Surabaya, and other regions. If your location changes or your jurisdiction restricts our service, your account access may be suspended. We notify you before this happens.
Your Rights on dragon888
You retain ownership of your account balance at all times. We hold your funds in trust and transfer them according to your withdrawal requests. You have the right to review your complete transaction history, wager history, and settlement records via your account dashboard. You may download transaction reports for any month. Our support team can provide additional documentation for record-keeping or tax purposes within 2 business days of request.
You may request account closure at any time. We process closure requests within 24 hours. Any outstanding balance is transferred to your withdrawal account (or issued via DANA if no withdrawal method is on file). We retain transaction records for 7 years per local regulation, but your personal data is deleted 90 days after closure unless we're required to retain it for compliance.
dragon888 terms may be updated from time to time. We notify you of material changes via email at least 14 days before they take effect. Continued use of dragon888 after notification confirms your acceptance of updated terms. If you disagree with a change, you may close your account and withdraw your balance within that 14-day window without penalty.